No one is born a leader of any professional field. Like many other companies, COMPASS FM owes its status and impeccable reputation on the facility management market to the daily hard work of a large team of specialists and the in-depth expertise of the company’s executives.
One of the directors who has been responsible for the sustainable development of the company for over a decade is its Business Development Director, an expert in the field of real estate construction and maintenance of any complexity, Andrii Marchenko.
What exactly makes it possible for Andrii to maintain high standards of customer service and find support for new dominant customers and partners in the real estate technical service market?
Ten main principles introduced by him and followed consistently at COMPASS FM despite all market fluctuations and economic conditions therein include:
- Respect for customer needs and transparent budgeting of each of the company’s services
- Sustained direct partnerships with leading suppliers and manufacturers of consumables, machinery and tools with the best prices and delivery terms
- Forecasting demand and readiness for peak loads of the company’s services
- Availability of a full range of services and engineering resources for the maintenance of commercial real estate of any complexity
- Deep understanding of the features of real estate maintenance at all stages of life
- Strong experience of working with the largest commercial and government institutions and organisations, excellent knowledge of tender legislation and procedures
- “Lifelong training” for all categories of service personnel in the company
- Competitive salary for specialists of the enterprise
- Mobility and ability to deploy service in any part of Ukraine
- Up-to-date certification and licensing of all necessary specialists and services pursuant to the requirements of the valid legal framework of Ukraine, study and implementation of relevant international practices for the highest quality engineering services and logistics of your real estate.
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